Refund policy



Peach Cases Return & Exchange Policy

If you have any problem with your order, please contact us within 1 day of package delivery at infopeachcases@gmail.com, and we will help you with the return or exchange process.

Non-Returnable & Non-Exchangeable Items

We do not accept returns, cancellations, or exchanges for the following:

  • Pop Holders, Clear Cases, Glass Cases, and Customised Cases

  • Items purchased during a Sale

  • Minor color differentiations (colors may vary slightly from actual pictures, and camera cutouts may differ depending on the phone model)

Cancellations

For any cancellations, please contact us at infopeachcases@gmail.com.

Exchanges (If Applicable)

  • We only replace items if they arrive defective or damaged.

  • Defective or damaged items can only be exchanged for the exact same item. To initiate an exchange, please email us at infopeachcases@gmail.com.

Refunds & Return Pickup

  • A return pickup charge of Rs. 75 will be applicable.

  • Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.

  • If approved, your refund will be processed within 5–7 working days and credited to your credit card or wallet.

  • Please note that COD (Cash on Delivery) charges are non-refundable.

Late or Missing Refunds

If you haven’t received your refund yet, please follow these steps:

  1. Check your bank account again.

  2. Contact your credit card company (it may take some time before your refund is officially posted).

  3. Contact your bank, as processing times vary.

If you have completed all of these steps and still have not received your refund, please reach out to us at infopeachcases@gmail.com.